Contact information

Last updated: September 23, 2026

Questions about an order, a return, or a product? We're happy to help.

Email: hello@tidilo.com
Order or return help: include your order number so we can find you quickly.
Response time: we reply within one business day.

The form on this page goes straight to the same inbox, so use whichever you prefer.

If your message is about a delivery that has gone wrong, please include a photo — it speeds up a replacement or refund.

Please do not ship anything to the address below. It is our business mailing address only and cannot receive parcels. To return an item, email us first and we will give you the correct return address and instructions.

Tidilo
9169 W State St #617
Garden City, Idaho 83714
United States